commercial loan servicing

​CHFA’s Commercial Loan Servicing team is committed to providing excellent customer service and meeting the needs of our business and multifamily borrowers in Colorado.

​​​​​​​Prope​​​​​rty Ma​n​​​​​a​​​​​​​gement Tools
Visit the My Account​ page to acces​s additional tools and resources.
​CHFA Commercial Loan Servicing is here to answer your questions about:​​​​​

  • Payoff/Prepayment
  • Requesting a loan history
  • Year-end forms and statements
  • General questions about your account

your loan

Login to Insight to access your account and sign-up for loan information, statements, loan history, or to make a payment.

​what is insight?​​​​​​​​

Insight is a web-based application that allows CHFA’s employees, property owners/agents, multifamily borrowers, and business finance customers secured access to property, loan, and contact information online while providing insight into the underlying workflows in which they are involved. ​

payment options

To make a payment, you can pay online through​ Insight, or you can mail your payment to:

P.O. Box 13769
Denver, CO 80201

Automatic Payments

Save time and money by using CHFA’s Automatic Payment Program to make your monthly loan payments.

​There is no sign-up fee required to participate in CHFA’s Automatic Payment Program. To enroll, review and complete the ACH form below and send it to Commercial Loan Servicing.

helpful links/documents

replacement reserve

Questions about your replacement reserve account? Contact your Program Compliance Officer​ to learn more. ​


CHFA Commercial Loan Servicing is ready to answer your questions regarding your commercial loan. Contact them by phone at 303.297.2432 or 800.877.2432 (toll free), or by fax at 303.297.5731.​