suspense condition reminder: only uploaded document submissions accepted
Please remember that beginning July 1, 2018, CHFA will no longer accept emailed or faxed
documents to clear suspense conditions. Lenders must submit documents through the document delivery system via HomeConnectionsm.
There are two ways lenders can upload documents.
Home Finance with any questions or for more information.
- Single Document Upload: To expedite the review of suspense conditions, upload a PDF document to a specific line item, e.g. Appraisal Report. When uploading a document to a single line item, upload only the document for that line. Otherwise the file will not check in for review.
Coming soon: We will be adding a line item titled “Suspense – Other.” This can be used if you do not see a line item specific to your suspense condition.
- Bulk Documents Upload: Upload all documents as one PDF file; the system will split the documents into the correct category and
return feedback to the document delivery system allowing the files to check in for review. Please note, this method of delivering
documents will result in additional processing time.