CHFA has recently made some changes to Insight, our online account management system, and we’d like to provide you with a little background on those changes.
In September 2018, House Bill 18-1128 concerning consumer data privacy protection became law. It is more commonly known as “Colorado’s Data Protection Law”, and it effectively expands the definition of personally identifiable information within the State of Colorado.
In response to that legislation, CHFA has audited our various processes and systems to ensure compliance. As a result, we made the decision to disable access to our customer’s loan information via Insight to any users who do not have a signed authorization on file with CHFA.
If you still need that access, no problem! Please submit a email request to
firstname.lastname@example.org, and we’ll get you set up.